faq

FAQ

Every injury claim is different, so please feel rest assured that when you call us, the first thing our panel Solicitors will do is listen to your concerns, and then offer advice to help you decide, whether to proceed with your claim or not.

As a marketing service, processing enquiries into law firms, we operate as a claims marketing company. In any event, our panel Solicitors are regulated by the Solicitors Regulation Authority, you can be assured that any conversation you have with our panel of Solicitors is confidential, and absolutely without any obligation.

Any advice our panel Solicitors offer with regard to making a claim will also be absolutely impartial: if our panel Solicitors don’t feel that you have a strong enough case, they will tell you so.

However, in case you would like to know more about personal injury claims before you call, here are some of the questions we are most commonly asked.

If you still have any other questions, feel free to reach us at: ask@ru1njured.co.uk

Frequently Asked Question

Yes, our panel Solicitors offer this. Simply, you will not be charged if your claim is unsuccessful. No Win No Fee is a term used to describe an agreement between a Solicitor and the injured person. It states that the client cannot be charged if their personal injury compensation claim is unsuccessful.

Typically, customers pay 25% of the amount that is recovered. This can vary and maybe more or less. Termination fees may apply if you fail to co-operate with your Solicitor.

Our panel Solicitors offer 20%, in most serious injuries, amongst broken bone and fracture injuries.

RU1NJURED is a national marketing service specialising in personal injury.  We campaign electronicly over the internet providing free information to our readers, and electronicly connecting enquires, directly through to our panel Grade A Solicitors within our scheme.

This depends on the type of claim and how much compensation you are awarded. Our panel Solicitors will be able to give you a good idea, once they have more details about your injury and circumstances. However typically between 20% and 35% for in respect of low prospect cases.

RU1NJURED Limited is a claims marketing specialist in the personal injury sector and as such, does not make a profit from your claim.  We pride ourselves on strategic social media marketing and optimisation filtering bonafide enquiries upon our panel Solicitors, who work on a “No Win No Fee” basis, also known as a Conditional Fee or in other cases a Contingency agreement. Each case is different and your Solicitor will discuss this with you at the onset of your case.

RU1NJURED is a marketing and claims management company, registered in Kensington, London providing services to specialist personal injury law firms across England and Wales.

There is a wide range of diverse personal injury claims you can claim for, but common injuries are:

  • Slips, trips and falls
  • Accident at Work
  • Road Traffic Accidents
  • Cyclist / Pedestrian Accidents
  • Medical / Clinical Negligence
  • Claims for harassment/Injury by Police
  • Criminal Injuries (CICA)

It is difficult to assess at this time without reviewing the details of your injuries and how they have impacted you. Our panel Solicitors are specialists in personal injury and will be able to discuss in detail your injuries, along with how the injuries affected you, and provide you with their initial opinion.

If we are unable to trace the driver responsible for your accident, we will process your claim through the Motor Insurers’ Bureau (MIB).

If the driver at fault for your accident is not insured or cannot be traced, we can still proceed with your claim through an organisation known as the Motor Insurers Bureau. The MIB is an organisation funded through the contributions made by every motor insurance company in the country whose purpose is to pay compensation to innocent victims of an accident in these circumstances.

As a statutory scheme, you are able to pursue a claim for compensation directly with the MIB without representation if you prefer.

Most personal injury claims require a report from a medical expert to comment on the nature and extent of your injuries. Our panel Solicitors will arrange this on your behalf with a suitably qualified medical expert in your location and it’s a very quick and simple process.

Even though you have been examined by your GP or have continued activities with a medical expert, we normally require that you be examined by one of our independent medical experts who will verify the nature and extent of your injuries.

Unless there are exceptional circumstances, such as failing to co-operate with our panel of specialist personal injury Solicitors, or the claim is proven to be fraudulent, then you will not have to pay for the medical examination and report.

If this is something you do not feel comfortable with due to the nature of your condition or injury, we would suggest speaking with one of our Solicitors, and together we can work out a solution which takes into account your feelings and concerns.

If you are injured in an accident or as a result of someone else’s carelessness, you are entitled to compensation for the pain and suffering you have incurred. It is your decision whether you wish to seek the compensation you are entitled to. We are here to make sure that you get what you are entitled to.

Your employer owes a duty to all their employees to keep them safe from hazard, and harm at work. Therefore, as long as you can prove, or assist us to prove that they breached that duty and their breach caused you Injury and loss, you can claim against your employer for an injury sustained while at work.

This is up to you. However, bear in mind that it is highly likely that your employer will offer you less than what you could be awarded. If you make a claim without obtaining a report from the medical expert or having our panel Solicitors assess your claim. It becomes impossible to accurately assess the value of your claim. If you accept such an offer, there is little chance of reopening negotiations at a later date.

The more information you can provide us with regards to the circumstances of your accident and extent of your injuries, the stronger your case will be.

It’s helpful to provide us with:

Any relevant photographs of the site of the accident. Please contact us and we will advise how best to take the relevant, effective photographs.

Names and addresses of any witnesses
Police and medical records

Our Grade A panel Solicitors can discuss this with you. Any initial conversation with you is free of charge and completely obligation free.

Our panel Solicitors work on a No Win No Fee arrangement as we believe everyone, no matter what their financial situation, should have access to justice. Our panel Solicitors work hard to prepare sound, solid cases for clients like you, it is natural that they are likely to incur costs whilst doing so.

Our panel Solicitors will not charge you for the initial discussion and will fund your claim on a No Win No Fee basis. In the exceptional circumstances that you unreasonably fail to continue with your claim against the advice of your Solicitor, then our panel Solicitors will reserve the right to seek their legal costs from you.

Yes of course, however it can make your case more complex. You should you should speak to one of our panel Solicitors for the best advice.

In England & Wales, there is a general rule that a personal injury claim must be brought within three years of the date the injury occurred, or the date in which you realised that your injury was linked to a particular accident.  It is important to note that there are numerous exceptions to the 3 year rule, please contact our panel Solicitors for further information.

However, if you were involved in an accident abroad then different time frames apply within which you must bring your claim. Our panel Solicitors will be able to assist you.

We understand how anxious you are to settle matters and therefore, we make every effort to settle claims as quickly as possible. A simple, uncomplicated claim can be completed within a few months, however each claim is unique and will depend upon the particular circumstances of your accident and any medical recovery.

No not at all. It is in fact rare that you will need to see a Solicitor in person. Our panel Solicitors can also gather the facts they need and advise you of the next steps to take entirely by phone, email, or post.

In some circumstances where a serious injury has occurred our panel Solicitors may ask whether you would prefer an initial home visit.

There is no need to take time out of your busy day to visit our panel Solicitors. However, planned visits are always appreciated and if you wished, we can come to you.

Yes, we have a national panel of reputable and specialist personal injury law firms and we deal mainly with Personal Injury and Clinical and Medical Negligence claim.  However, we are expanded into Commercial claims and as such enquiries are being accepted.